Privacy Policy

Your privacy on the Internet is important to OGWG OFF ROAD SUPPLY LLC (“OGWG OFF ROAD SUPPLY LLC”, “we”, “us”, or “our”). This Privacy Policy (the “Policy”) describes how we collect, use, and share information from visitors to our website (the “Site”). This Policy is part of our Terms and Conditions (“Terms”), and by accessing or using the Site, you agree to this Privacy Policy.

SECTION 1 – HOW INFORMATION IS COLLECTED

General Visitors

You may browse the Site without providing personal information. Information is collected when you voluntarily provide it through purchases, newsletter signups, or communications, and through the use of cookies as described in Section 9.

The Site uses Google Analytics to help analyze traffic and usage. For information on how Google uses data from sites that use its services, please review Google’s applicable privacy documentation.

Direct Correspondence

If you contact us via email, postal mail, or other communication methods, you may provide personal information such as your name, email address, and mailing address.

Visitors Making Purchases or Registering for a Newsletter

We collect information including name, email address, billing and shipping address, phone number, payment information, and account credentials when you place an order or register for our mailing list. Payment information is processed securely through third-party payment processors.

SECTION 2 – HOW INFORMATION IS USED

General Visitors

Information collected during general browsing is used only for the purposes for which it was voluntarily provided and to improve Site functionality.

Direct Correspondence

We may use contact information to respond to inquiries or to provide updates about promotions, specials, and new products. You may unsubscribe from marketing emails at any time using the link included in our emails.

Purchasers or Newsletter Subscribers

Information you provide is used to fulfill orders, provide customer service, manage accounts, and communicate with you. We do not sell or rent your personal information to third parties.

SECTION 3 – HOW TO ELIMINATE COLLECTED INFORMATION

Providing personal information is optional. If you choose not to provide it, you may still browse the Site but may not be able to make purchases or use certain features. You may request access to or deletion of your personal information, subject to legal and business record-keeping requirements.

SECTION 4 – CONSENT AND WITHDRAWAL

By registering, purchasing, or subscribing, you consent to the collection and use of your information for the stated purposes. You may withdraw consent to receive marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

Requests to cease use or storage of personal information may be sent to:
sales@ogwgoffroad.com
or by mail to:
18040 SE 317th St, Auburn, WA 98092

SECTION 5 – DISCLOSURE

OGWG OFF ROAD SUPPLY LLC may disclose personal information if required by law, regulation, legal process, or to enforce our Terms. We do not disclose personal information for any other purpose.

SECTION 6 – THIRD-PARTY SERVICES AND WEBSITES

Links on our Site may direct you to third-party websites not governed by this Policy. We encourage you to review the privacy policies of those third parties.

We use third-party service providers for services such as website hosting, analytics, email marketing, payment processing, and shipping. Information provided through these services is primarily stored and processed by the applicable provider. We may retain limited transaction records as required by law or for legitimate business purposes.

SECTION 7 – SOCIAL MEDIA

Our Site may include social media features or links. Information you share through these platforms may be publicly visible and governed by the privacy policies of those platforms. We are not responsible for content you choose to share publicly.

SECTION 8 – SECURITY

We use industry-standard security measures, including SSL encryption and access controls, to protect information. However, no method of transmission or storage is completely secure, and you use the Site at your own risk.

SECTION 9 – COOKIES AND WEB BEACONS

Cookies help improve your experience by remembering preferences and analyzing site usage. Most browsers allow you to manage or disable cookies through browser settings.

SECTION 10 – CHILDREN UNDER 13

This Site is not directed to anyone under thirteen (13) years of age, and we do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted.

SECTION 11 – AGE OF CONSENT

By using the Site, you represent that you are at least eighteen (18) years of age or have parental consent.

SECTION 12 – CHANGES TO THIS PRIVACY POLICY

We may update this Policy at any time. Changes take effect upon posting. Material changes will be noted on the Site.

California Privacy Rights

California residents may have the right to request access to, correction of, or deletion of personal information collected about them. Requests may be submitted using the contact information in Section 16.

SECTION 13 – SUBJECT TO THE TERMS

This Policy is subject to the Terms, including provisions regarding warranties, disclaimers, liability limitations, and dispute resolution.

SECTION 14 – DISPUTES

This Policy is governed by the laws of the State of Washington. Venue for disputes shall be in King County, Washington, or the United States District Court for the Western District of Washington.

SECTION 15 – INTERNATIONAL USERS

By using the Site, you consent to the transfer and processing of your information in the United States.

SECTION 16 – QUESTIONS AND CONTACT INFORMATION

Terms & Conditions

GENERAL

These Terms govern use of OGWGOFFROAD.COM (the “Site”) and purchases from OGWG OFF ROAD SUPPLY LLC (“Company”). By using the Site or making a purchase, you agree to these Terms.

PRODUCTS

“Products” include all goods offered for sale on the Site.

PURCHASE

Order confirmation does not constitute acceptance. We reserve the right to cancel or limit orders. Payment is due at purchase.

PRICING ERRORS

We reserve the right to cancel orders for pricing errors and issue refunds if necessary.

WARRANTIES

Products conform to their published descriptions. Except as expressly stated, all other warranties are disclaimed. Products must be installed and used properly. Warranty does not cover misuse, modification, corrosion, or normal wear.

REMEDIES

OGWG OFF ROAD SUPPLY LLC reserves all rights and remedies available at law or in equity.

INDEMNIFICATION

You agree to indemnify and hold harmless OGWG OFF ROAD SUPPLY LLC from claims arising from misuse of Products.

REGULATORY COMPLIANCE

We comply with applicable laws and nondiscrimination requirements.

CONFIDENTIALITY

Confidential information disclosed to you must not be shared or misused.

COPYRIGHTS & TRADEMARKS

MISCELLANEOUS

If any provision is unenforceable, the remainder remains in effect. These Terms are governed by Washington law, with venue in King County, WA or the U.S. District Court for the Western District of Washington.

Professional Services Disclaimer

Content on this Site is for informational purposes only and is not automotive or mechanical advice. Installation and use of Products should be performed by qualified professionals. OGWG OFF ROAD SUPPLY LLC is not responsible for damages resulting from use of Products or reliance on Site content.